A reservation, whether by letter, e-mail, fax , text or telephone, is a legally binding contract. To protect against late cancellation and guests not turning up, we are obliged to put the following policy into place.
- Cancellation of a booking must be conveyed to the proprietor at least 7 days prior to the first date on which the accommodation is to be provided.
- If a cancellation occurs after this time, or if the customer does not turn up at all, the proprietor will be entitled to charge the full accommodation price.
- This charge is payable by the customer within 30 days of the date that notice of termination is received.
- The proprietor may choose to charge the customer’s credit card or invoice the customer.